You are entitled to initiate a return of a product within a 24-hour window for a partial or full refund. Southern Culture is committed to refunding the complete cost of the merchandise and associated shipping charges in instances where the return is attributable to our error or a defective product. It is important to note that all returned items undergo thorough inspection, and refunds are issued based on the condition of the item. For products that have been opened or used, we reserve the right to provide a partial refund. These measures are implemented to safeguard against potential legal actions and ensure adherence to applicable regulations and standards.​

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Privacy Policy

At Southern Culture Cuisine (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you may provide while using our website [www.southernculturecuisine.com] (the “Site”). This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with the Site.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

1. Information We Collect

We collect various types of information from and about users of the Site, including:

• Personal Information: Information that can be used to identify you, such as your name, email address, telephone number, billing and shipping address, and payment details when you make a purchase or contact us through forms on the Site.

• Non-Personal Information: Data that cannot be used to directly identify you, such as IP addresses, browser type, device type, operating system, and usage details about your interaction with our Site.

2. How We Collect Information

We collect information through:

• Direct Interaction: When you provide information by filling out forms on the Site, making purchases, subscribing to newsletters, or communicating with us by phone or email.

• Automated Technologies: We may collect information automatically as you navigate the Site through the use of cookies, web beacons, log files, and similar tracking technologies.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To process transactions and manage your orders

• To respond to your inquiries or provide customer support

• To improve the Site’s functionality and user experience

• To communicate with you about updates, promotions, or news related to Southern Culture Cuisine

• To comply with legal obligations and protect our rights and property

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who help us operate the Site, process payments, or deliver services to you. These providers are bound by contractual obligations to keep your personal information confidential and secure.

• Legal Compliance: We may disclose your personal information when required to comply with legal obligations, enforce our Terms of Service, or protect our rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interactions with the Site. Cookies are small files stored on your browser that help us enhance your experience by remembering your preferences and allowing for faster navigation. You may choose to disable cookies through your browser settings, but doing so may limit the functionality of the Site.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

You have certain rights regarding your personal information, including the right to:

• Access, update, or correct the personal information we have about you

• Request the deletion of your personal information

• Opt-out of receiving marketing communications by following the unsubscribe instructions in any email you receive from us

To exercise any of these rights, please contact us at [insert contact information].

9. Third-Party Links

The Site may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

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